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B2B Ordering Portal Moves Wholesale Orders Online

A packaging manufacturer · Indianapolis, IN · Engagement: 14 weeks

B2B Ordering Portal Moves Wholesale Orders OnlineManufacturing & Industrial
64%of wholesale orders online
-12 hrsweekly manual entry
-90%order entry errors

The Client

A packaging manufacturer, based in Indianapolis, IN, operating in the manufacturing & industrial sector.

The Challenge

Wholesale customers ordered by email and phone, and staff re-keyed orders into the ERP.

Our Solution

  • B2B storefront with customer-specific pricing
  • Quick order and CSV upload
  • Net terms and invoice payments
  • Two-way ERP integration

The Results

  • 64% of wholesale orders online
  • -12 hrs weekly manual entry
  • -90% order entry errors

Services Used

B2B Ecommerce Development · Ecommerce Development

Client identity withheld. This anonymized case study is an illustrative example of our approach; figures are examples and results vary by business, market and budget.