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Custom POS with Kitchen Display and Online Ordering

A fast-casual restaurant chain · Columbus, OH · Engagement: 5 months

Custom POS with Kitchen Display and Online OrderingRestaurants & Food
-22%ticket times
+18%online order share
1unified order queue

The Client

A fast-casual restaurant chain, based in Columbus, OH, operating in the restaurants & food sector.

The Challenge

Separate systems for in-store and online orders caused kitchen confusion.

Our Solution

  • POS with offline mode
  • Kitchen display system
  • Online ordering integration
  • Loyalty program

The Results

  • -22% ticket times
  • +18% online order share
  • 1 unified order queue

Services Used

POS Software Development · Software Development

Client identity withheld. This anonymized case study is an illustrative example of our approach; figures are examples and results vary by business, market and budget.