-50%onboarding time
Real-timeproductivity reports
+18%billing accuracy
The Client
A medical coding services firm, based in Dallas, TX, operating in the healthcare & medical billing (rcm) sector.
The Challenge
Client onboarding, staff tracking and billing were manual.
Our Solution
- Zoho CRM for client pipeline
- Zoho People for coder productivity
- Zoho Books for billing
- Zoho Analytics dashboards
The Results
- -50% onboarding time
- Real-time productivity reports
- +18% billing accuracy
Services Used
CRM Automation · AI Automation
Client identity withheld. This anonymized case study is an illustrative example of our approach; figures are examples and results vary by business, market and budget.
