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Zoho CRM Implementation Speeds Up Mortgage Lead Follow-Up

A mortgage brokerage · Phoenix, AZ · Engagement: 5 weeks

Zoho CRM Implementation Speeds Up Mortgage Lead Follow-UpReal Estate & Property Management
<10 minaverage lead response
+28%application conversion
100%leads captured automatically

The Client

A mortgage brokerage, based in Phoenix, AZ, operating in the real estate & property management sector.

The Challenge

Leads from multiple sources sat in inboxes and follow-up was inconsistent.

Our Solution

  • Zoho CRM pipelines and Blueprint for loan stages
  • Lead capture from website and ads
  • Automated tasks and email sequences
  • Dashboards for loan officers

The Results

  • <10 min average lead response
  • +28% application conversion
  • 100% leads captured automatically

Services Used

CRM Automation · AI Automation

Client identity withheld. This anonymized case study is an illustrative example of our approach; figures are examples and results vary by business, market and budget.