-100%manual order re-entry
-70%shipping-related support tickets
Minutesinstead of a day for order sync
The Client
A furniture retailer, based in Charlotte, NC, operating in the ecommerce & retail sector.
The Challenge
Orders were copied manually between the online store, ERP and warehouse.
Our Solution
- Order, inventory and shipment sync via APIs
- Error handling and alerting
- Customer notifications from tracking events
- Monitoring dashboard
The Results
- -100% manual order re-entry
- -70% shipping-related support tickets
- Minutes instead of a day for order sync
Services Used
API Integration Services · Web App Development
Client identity withheld. This anonymized case study is an illustrative example of our approach; figures are examples and results vary by business, market and budget.
