-90%unplanned outages
100%documented system
24enhancements delivered in a year
The Client
A food processing plant, based in Fresno, CA, operating in the manufacturing & industrial sector.
The Challenge
In-house software built by a departed developer frequently failed.
Our Solution
- Code review and documentation
- Error monitoring and alerts
- Priority bug fixing
- Monthly enhancement hours
The Results
- -90% unplanned outages
- 100% documented system
- 24 enhancements delivered in a year
Services Used
Software Maintenance & Support · Software Development
Client identity withheld. This anonymized case study is an illustrative example of our approach; figures are examples and results vary by business, market and budget.
